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Frequently Asked Questions

Frequently Asked Questions

General

While we do not have an on-site office to accept walk-ins, we do our best to offer virtual and in person tours. 

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website.  If you need any assistance along the way, just reach out!

We do our best to approve applications within 48 hours after pre-screenings and related income documents are gathered.

Absolutely! We understand that everyone’s needs are different, so we offer flexible lease terms to fit your lifestyle. Let’s find the right option for you!

We're an online rent payment community to advocate for green-living and less impact to our environment, in which you can make both ACH and CC transactions. In the case, that you would like to pay by paper check, we accept WIPS payments, money order, personal check, and certified funds.

Yes, you are required to have renter's insurance. You may provide your own, or you will be automatically enrolled in property insurance for $10.95 per month.

Utilities are covered in a RUBS utility billback through our utility partner, Conservice. Utilities include water, sewer, trash, pest, and internet which are billed back depending upon usage. 

Electricity can be setup through ComEd. 

We partner with Comcast to provide internet and cable options for our community. 

Amenities

We offer a wonderful location, professional management and maintenance services, and on-site laundry facility. 

We offer parking in conjunction with local community leased spaces including the city of Oak Park. 

Pet Policy

Yes, our community is pet-friendly, and there are nearby parks for you and your pet to enjoy. We do have breed restrictions. Contact leasing for more details. 

A one-time pet fee of $350 per animal and a $25  per month pet rent. 

There are local parks near by our community. 

Location

We offer the best of Oak Park and downtown living in conjunction with a choice between vintage and historic assets that are not cookie cutter and help your home feel unique. In addition, we also offer newly renovated apartment homes. 

We are located in School District 299. 

Jewel and Aldi are both within a 5 minute drive, 20 minute walk, or 6 minute bike ride. 

Maintenance

Yes, we do! Our on-site maintenance team while not on-site is located at one of our nearby Oak Park communities and is here to help with any issues that may arise.

For non-emergency work orders, please use the resident portal or mobile app. You can also call the office during business hours. For emergencies, call the office number and select option '3' to reach emergency maintenance.

No, you do not need to be present for the service technician to complete the work.

Didn't find an answer?

Our team is always ready to answer your questions.